T-Shirt Printing NY FAQs
Have questions about our services, offerings, or printing process? Take a look at these handy FAQs to see if your questions are answered. You can also feel free to give us a call anytime at 646.693.0486
What type of files can I send?
We recommend uploading your design files as a .PDF with embedded or outlined fonts. PDFs offer the best flexibility and typically help us speed up turnaround time. We will also accept files in the following formats: jpg, jpeg, tif, tiff, eps, and png.
Remember to always flatten your files before sending!
What color mode should my files be?
To avoid any chance of a color shift during the printing process, you should always complete your designs in CMYK color mode. If your files at in RGB mode, we suggest converting to CMYK before uploading.
How do I pay for my order?
Payments can be made in the form of credit cards (Visa, MasterCard, American Express, and Discover), checks, or money orders. You can phone or e-mail your credit card information to us. Purchase Order payment is available to certain firms and organizations and is handled by written agreement and offered at our discretion.
How long does it take to receive my order? Do you offer a rush service?
It depends on what you are ordering. The typical production time for most custom printed products is 1-2 weeks. We offer rush service with shipping in as little as 4 days on many items. Please e-mail or call us for the availability of this service. If you have a specific date to have your garments in hand, please supply us with that date.
My artwork needs some editing. Is there a charge for that?
Yes, there is typically an artwork charge. The charge is determined by the level of editing that your design will require. Please email us for more information and pricing.
Do you offer kids and toddler sizes?
Yes. We offer youth x-small small, youth medium, and youth large.
Also 2T, 3T, 4T, and 5/6T.
Do you offer 2X, 3X, 4X, size t-shirts?
Yes. We offer up to 6X on some of the garments that we offer. However, some colors might not be available in these size shirts. Call or email for availability.